Refund Policy

Refund Policy for Miranda Duncan’s Courses and Services

At Miranda Duncan, we are committed to ensuring your satisfaction with our courses, products, and services. However, we understand that sometimes circumstances change. Below are the terms and conditions regarding refunds:

Courses:

1. Refund Eligibility:

   • Refunds are available if cancellation is requested at least 7 days before the course start date.
   • After this deadline, refunds will not be issued, but clients may request course credit for future programs.
   • If you are dissatisfied with a course, you may be eligible for a refund within 48 hours of the first session, minus any non-refundable materials fee.

2. Special Programs or Events:

   • For live events, workshops, or special coaching sessions, refunds are only available if cancellation is requested 14 days before the event.
   • Refunds may not be available for downloadable materials or on-demand video courses once accessed.

3. How to Request a Refund:

   • To initiate a refund request, please contact us via email at [email] with your order details, the course name, and the reason for the refund.

Physical Products (e.g., cookbooks):

1. Refunds and Returns:

   • Refunds for physical products like cookbooks are available within 30 days of the purchase date. Items must be returned unused and in their original condition to qualify.
   • Shipping fees are non-refundable. Customers are responsible for return shipping unless the item was received damaged.

2. Damaged or Incorrect Items:

   • If an item is received damaged or incorrect, please contact us immediately. We will arrange a replacement or full refund, including shipping costs.